PRIVACY POLICY
INTRODUCTION
Welcome to the Miles Above Inc. Privacy Policy.
We at Miles Above thoroughly respect your privacy and we committed to protecting your personal data and your confidentiality. This privacy notice will inform you as to how we maintain your personal data and advise you about your privacy rights and how the law protects you. Please note that this website includes links to social media sites and other websites; Miles Above Inc. is not liable for the practices of any Third Party Privacy Policy.
IMPORTANT INFORMATION AND WHO WE ARE
Purpose of this Privacy Policy
This Privacy Policy intends to give you information on how Miles Above Inc. collects and processes your personal data through your use of this website or our services, including any data you may provide through this website. This website is not geared towards those whose ideals do not reflect the ideology of Miles Above Inc. and its constituents.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you.
Controller
Miles Above Inc. and its Board of Directors is the controller and responsible for this website.
HOW IS YOUR PERSONAL DATA COLLECTED?
We use different methods to collect data from and about you including through:
· Direct Interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, e-mail, text, social media, or otherwise.
This includes personal data you provide when you join the Miles Above Inc. Membership or place a request for services with Miles Above and includes circumstances in which you:
Apply for our products or services;
Subscribe to our service or publications;
Enter a competition, promotion, or survey; or
Provide us feedback.
THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual, or company, from which that person or business can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
· Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
· Contact Data includes billing address, delivery address, email address, and telephone number(s).
· Financial Data includes bank account and payment Card details.
· Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
· Profile Data includes your membership details, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
· Usage Data includes information about how you use our website, products, and services.
We do not collect any information about criminal convictions and offenses.
FAILURE TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of an Agreement we have with you and you fail to provide that data when requested, we may not be able to perform the Agreement we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us; however, we will notify you if this is the case at the time.
HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
· Where we need to perform the contract, we are about to enter into or have entered into with you.
· Where it is necessary for our legitimate interests (or those of a Third Party) and your interests and fundamental rights do not override those interests.
· Where we need to comply with a legal or regulatory obligation.
Primarily, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending Third Party direct marketing communications to you via email, text message, or other written forms of communication. You have the right to withdraw consent to marketing at any time by contacting us.
PURPOSES FOR WHICH WE USE YOUR PERSONAL DATA
Shown below, we have a description of all the ways we plan to use your personal data.
1. To register you as a new Member of Miles Above Inc.
2. To process and deliver your requests and orders including:
a. Fulfillment of requests placed by you or on your behalf.
b. Manage payments, fees, and charges.
c. Collect and recover money owed to Miles Above Inc.
MARKETING
We aim to provide you with choices regarding clear personal data uses, particularly around marketing and advertising:
a. To steward our relationship with you, which will include:
b. Notifying you about changes to our terms or Privacy Policy.
c. Asking you to leave a review or take a survey.
d. Curative marketing tactics.
e. To enable you to partake in a prize draw, competition, or complete a survey.
f. To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, feel free to contact us.
Kindly note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required, or permitted by law.
DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the purposes showcased previously.
· Internal and External Third Parties.
We require all third parties to respect the security of your personal data and to treat it in compliance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data
DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other Third Party personal that have a business and need to (or not need to) know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law we have to keep basic information about our customers/clients/members (including Contact, Identity, Financial, and Transaction Data) for seven years after they cease being customers for tax purposes.
YOUR LEGAL RIGHTS
Under unique circumstances, you have rights under data protection laws in relation to your personal data. Request access to your personal data.
· Request correction of your personal data.
· Request erasure of your personal data.
· Object to processing of your personal data.
· Request restriction of processing your personal data.
· Request transfer of your personal data.
· Right to withdraw consent.
· If you wish to exercise any of the rights set out above, please feel free to contact us.
YOU ARE RESPONSIBLE TO INFORM US OF CHANGES
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your membership with us.
CHANGES TO THE PRIVACY POLICY
Miles Above Inc. may update this Privacy Policy occasionally, so we recommend checking our website regularly for any updates.
This last version of the Privacy Policy was revised on
April 2, 2024.